Privacy and Security
Firstbank safeguards our customers' privacy and security.
Download our Privacy Notice.
Scam Alerts and Security Tips
Firstbank is always very diligent and pro-active in ensuring our website and eBanking sites are safe and secure. Please remember, Firstbank will NOT request any personal or confidential information from you by email. If you happen to receive any suspicious emails allegedly from the bank requesting you to change your password or to provide personal information, DO NOT click any links or respond to the request. Please report the suspicious email to Firstbank.
Debit Card Fraud Protection.
To protect Firstbank customers against fraud, we limit foreign Debit Card transactions to PIN (personal identification number) based transactions only, except in Canada and Mexico. If you are planning foreign travel, call (800) 453-8700 to have your card enabled.
If you suspect fraud, call (800) 453-8700.