Services

• Mobile Banking
• eBanking & Bill Pay
• eStatements
• Telephone Banking Center
• Direct Deposit
• ATM/Debit Card

Firstbank Telephone Banking Center

Call (800) 453-8700.

All you need is a touch-tone phone, your Firstbank account number, and a personal identification number (PIN) to stay in touch with your accounts 24/7.

• Check current balances and last deposit information
• Retrieve interest information on deposits and loans
• Review checks that have cleared
• Make loan payments from checking or savings
• Transfer funds between accounts

Direct Deposit

Direct Deposit is safe, reliable and convenient.

Sign up for Direct Deposit and your paycheck or Social Security check will be securely deposited into your Firstbank checking or savings account every payday.

To enroll, give your Payroll Department or the Social Security Administration the name(s) on your account, your Social Security number, your checking or savings account number and Firstbank's routing number:

• Alma/St. Johns: 072404757
• Mt. Pleasant/Lakeview: 072404757
• West Branch: 072404757
• Keystone Community Bank: 072413816
• West Michigan: 072404757

To direct-deposit Social Security checks, call the Social Security Office at (800) 772-1213, Monday – Friday, 7:00am – 7:00pm.  

Visa^® Debit/ATM Card

Our Debit/ATM Card provides convenient access to your checking account. It works like a “plastic” check, with the money for your purchases automatically deducted from your checking account. Use it to access cash at ATMs or to pay for purchases at Visa merchants worldwide, by phone, by mail, or on the Internet.

• No monthly service fees
• No per-purchase fees at point-of-sale
• Choose your own PIN

Earn Rewards with Your Firstbank Debit Card.

With Debit Rewards, all those little things add up to big things. Earn rewards just for doing your normal, everyday shopping with Debit Rewards. You automatically earn one point for every two dollars you spend with your card, no matter what you spend it on. And you'll earn points for signature-based transactions as well as PIN-based transactions. You can easily track and calculate your points online, and then redeem your points for travel, gift cards or merchandise. Ask a customer service representative about Debit Rewards today. To see the rewards that are available or the bonus points that you have accumulated, log in to your rewards account.